Solutions Delivery Specialist
Core
End-to-end delivery and implementation of security solutions (Remote Video Solutions, Protective Services, Electronic Security, SOC) for clients.
Role type
Senior Solutions Delivery Specialist / Project Manager
Builds
End-to-end delivery of security service contracts and technical solutions
Domain
Security services / Physical and electronic security
Deliverable
client delivery
Required skills
Project management, stakeholder coordination, contract management, SLA/KPI monitoring, incident management, decision-making under pressure
Preferred skills
Reporting platforms, ITIL, governance frameworks
Technologies
Word, Excel, Outlook, PowerPoint
Responsibilities
Coordinate end-to-end delivery from implementation to operational handover; ensure technical correctness of solution implementation; manage internal and external stakeholders; execute Solutions contracts and reporting; monitor SLAs, KPIs, and service quality; handle complaints and incidents; make decisions to ensure safety and service continuity.
Seniority
Senior, hands-on IC