Service Manager – Continuous Delivery & Quality
Core
Manage the full lifecycle of developer productivity and quality tools (SCM, artifact, testing, and quality management) to drive continuous improvement in developer experience and delivery excellence.
Role type
Service Manager for developer tools and DevOps platforms
Builds
Internal developer toolchain and quality assurance infrastructure
Domain
Software Engineering / DevOps / Developer Experience
Required skills
DevOps toolchain management, vendor management, KPI analysis, stakeholder engagement, security compliance, programming fundamentals
Preferred skills
Experience in distributed cross-functional teams, proactive continuous improvement mindset
Technologies
GitHub, GitLab, Artifactory, Nexus, SonarQube, LambdaTest, Pact
Responsibilities
Own the lifecycle of developer productivity tools, manage vendor relationships and cost optimization, monitor adoption via KPIs, coordinate integration with enterprise workflows and security controls, support incident management, ensure compliance with governance and security policies
Seniority
Mid-level Service Manager
