Responsable Caisse H/F
Core
Supervise cash register operations, leads and manages the cashier team, and ensures service quality and security standards in a retail environment.
Role type
Retail operations manager (cashier floor)
Builds
Cashier operations and customer service experience
Domain
Retail / Grocery
Deliverable
product features
Required skills
Team leadership, scheduling, customer relations, conflict resolution, cash handling, equipment maintenance, KPI analysis, staff training, process improvement, internal procedures compliance
Preferred skills
Commercial sense, data analysis, prioritization, initiative, computer literacy
Responsibilities
Supervise cash register activities, manage and motivate the cashier team, organize shifts based on traffic, handle customer complaints, ensure equipment functionality, control cash openings/closings, analyze performance indicators, train new staff, collaborate with department managers
Seniority
Mid-level, hands-on manager