People Operations Officer
Core
Delivering a customer-focused HR processing service including onboarding, contract administration, payroll changes, and employee lifecycle management.
Role type
HR Operations Officer (Administrative)
Builds
HR processes and employee records for a social welfare organization
Domain
Human Resources / Social Services
Required skills
Administrative skills, ATS system usage, background checks, contract issuance, payroll processing, absence management, redundancy calculations, grievance support, data collation, confidentiality, Microsoft Office (Word/Excel), mail merge, database management
Preferred skills
HR database system experience, knowledge of HR administration, procedure development, busy department experience
Responsibilities
Approve and publish roles via ATS, conduct background checks and onboarding, issue offer letters and contracts, administer leaver processes, process contract variations and payroll changes, monitor employment events (e.g., DBS renewals), manage TUPE transfers, handle absence processes (leave, sickness, maternity), prepare redundancy calculations, support grievance and disciplinary investigations, manage informal and Stage 1 sickness cases
Seniority
Junior to Mid-level, hands-on IC
