RESPONSABLE CAISSE (H/F)
Core
Managing the checkout line and customer service team to ensure quality of welcome, customer satisfaction, and retention.
Role type
Team lead / Store operations manager (checkout)
Builds
Checkout lines and customer service points for retail stores
Domain
Retail / Grocery
Deliverable
product features
Required skills
Team management, financial cash flow management, customer relationship management, performance and productivity monitoring, complaint handling, operational planning
Preferred skills
Customer-oriented approach, communication skills, retail experience
Responsibilities
Manage and engage the team, plan and organize the checkout line and store welcome area, manage financial flows (cash, safe, bank deposits), optimize customer checkout process, monitor performance and productivity goals, handle customer complaints
Seniority
Mid-level, hands-on IC