FR - Gouvernant (H/F/X)
Core
Floor supervisor responsible for guiding housekeeping teams, maintaining room quality standards, and managing guest concerns in a 3-star hotel.
Role type
Housekeeping Floor Supervisor
Builds
Clean rooms and public areas for hotel guests
Domain
Hospitality / Hotel Operations
Required skills
Housekeeping experience, knowledge of cleaning techniques and equipment, time management, attention to detail, physical stamina for lifting and standing, communication skills
Preferred skills
Team collaboration, adaptability to changing schedules, customer service orientation, reliability, punctuality
Responsibilities
Supervise housekeeping staff to maintain quality standards, inspect rooms and public areas, handle guest complaints, share team priorities and service updates
Seniority
Entry-level to Junior, hands-on IC