Réceptionniste polyvalent(e) nuit et jour F/H/X
Core
Front-of-house receptionist and breakfast service staff for a hotel, handling guest arrivals, administrative tasks, and food preparation.
Role type
Receptionist / Front Desk Agent
Builds
Guest check-in/out processes, reservation management, and breakfast service
Domain
Hospitality / Hotel
Deliverable
product features
Required skills
Guest relations, telephone etiquette, reservation management, cash handling, food preparation, time management, multitasking, adaptability to shift work
Preferred skills
Multilingual abilities (French/English), PMS FOLS experience, hotel industry experience
Technologies
Microsoft Office, PMS FOLS
Responsibilities
Greet clients professionally, answer and filter phone calls and emails, manage reservations, handle check-in procedures, perform general administrative tasks, process payments, prepare breakfast and manage buffet setup, maintain a clean reception area, handle client complaints, work flexible day and night shifts
Seniority
Entry-level to Junior