Manager, Internal Communications
Core
Design and execute internal communication strategy connecting corporate leadership with frontline audiences, franchisees, and supply chain hubs across a global pizza company.
Role type
Manager, Internal Communications
Builds
Internal digital channel ecosystem (intranet, team member app, email, push notifications, SMS, digital signage) and communication campaigns.
Domain
Retail / Hospitality / Restaurant Industry
Required skills
Internal communications strategy, multichannel project management, cross-functional partnership, strategic communications, analytics, content management systems, Microsoft Office, audience tailoring, operational logistics translation.
Preferred skills
Retail/hospitality/restaurant industry experience, direct/indirect team management.
Responsibilities
Design and execute comprehensive internal communications strategy; lead and develop internal communication specialists; manage and optimize internal digital channel ecosystem; partner with franchisees to deliver business updates; translate complex operational logistics into simple communications; draft emergency communications; measure channel engagement and improve content strategy.
Seniority
Manager, hands-on leadership
