Gérant de département
Core
Manage department operations including HR, staffing, customer service quality, and product merchandising for a retail book and cultural products store.
Role type
Department Manager (Retail)
Builds
Retail store operations and customer experience
Domain
Retail / Books & Cultural Products
Deliverable
product features
Required skills
HR management, recruitment, training, scheduling, customer service supervision, merchandising, sales strategy, market knowledge, office software proficiency
Preferred skills
General knowledge, commercial acumen, leadership, analytical skills, communication
Responsibilities
Manage HR functions (recruitment, training, evaluation, scheduling); Ensure employee task execution and support; Monitor customer service quality; Oversee product selection and shelf organization; Propose ideas to increase sales and stay updated on market trends
Seniority
Mid-level, hands-on management