Customer Service Rep (01469)- 3200 Kristin Way
Core
Provide exceptional customer support by answering calls, emails, and chats; process orders, refunds, and exchanges; and resolve customer issues.
Role type
Customer Service Representative
Builds
Customer support interactions and order fulfillment for a Domino's franchise
Domain
Food delivery / Retail
Deliverable
client delivery
Required skills
Verbal and written communication, problem-solving, multitasking, customer service software proficiency, attention to detail
Preferred skills
Previous customer service experience, empathetic approach, ability to work flexible hours
Responsibilities
Answer incoming customer calls, emails, and chat messages; Provide accurate information about products and services; Process orders, refunds, and exchanges; Identify and escalate complex issues; Maintain detailed records of customer interactions; Collaborate with team members to ensure customer satisfaction