Customer Service Rep (01435) - 7924 Fegenbush Ln
Core
Handle customer inquiries, process orders and payments, and resolve issues in a fast-paced retail environment.
Role type
Customer Service Representative
Builds
Customer satisfaction and operational efficiency
Domain
Retail / Hospitality
Deliverable
product features
Required skills
Phone communication, cash handling, payment processing, issue resolution, inventory preparation, physical lifting (up to 25 lbs), shift flexibility, active listening, problem-solving, adaptability
Preferred skills
Food handling experience, previous customer service experience
Technologies
POS systems, internal ordering systems
Responsibilities
Answer incoming phone calls and take customer orders, process cash and credit card transactions, address customer concerns and resolve issues, collaborate with team members during peak periods, maintain a clean and organized work environment, prepare items according to company standards, handle and lift items weighing up to 25 lbs.
Seniority
Entry-level to Junior, hands-on IC