Stage - Développement d’évolutions dans un Mantis customisé - Défense & Sécurité - Aix-en-Provence
Core
Customizing and developing a Mantis Bug Tracker system to enhance external support ticket tracking and synchronization with Redmine for the Defense & Security business unit.
Role type
Junior IC PHP/SQL developer (intern)
Builds
Custom ticketing systems and performance dashboards for technical support operations
Domain
Defense & Security / IT Operations
Deliverable
product features
Required skills
PHP, SQL, Scripting, Git, Mathematical analysis
Preferred skills
Full-stack development mindset, initiative, team collaboration
Technologies
MantisBT, Redmine
Responsibilities
Improving Mantis Bug Tracker efficiency, developing client ticketing system features, integrating new functionalities, debugging, studying Mantis-Redmine interface for automation, enhancing support activity KPIs
Seniority
Intern (final year engineering school)