Senior Site Reliability Engineer
Core
Strengthen infrastructure and enhance the ability to deploy, monitor, and scale systems effectively and reliably for a multi-tenant SaaS platform.
Role type
Senior Site Reliability Engineer (IC)
Builds
Cloud-native infrastructure, Kubernetes clusters, deployment pipelines, and service meshes for a global SaaS platform.
Domain
SaaS / Cloud Infrastructure / Digital Employee Experience
Required skills
Cloud platforms (AWS, GCP, Azure), Kubernetes, Infrastructure as Code (Terraform), CI/CD pipelines, Monitoring solutions, Linux systems, Networking, Scripting (Python, Go, Bash), Incident management, Observability
Preferred skills
Service mesh (Istio), Chaos engineering, Compliance standards (SOC 2, ISO 27001, HIPAA), Zero-downtime deployment strategies
Technologies
AWS, Kubernetes, Terraform, Docker, Helm, Jenkins, GitHub Actions, GitLab CI, FluxCD, Crossplane, Datadog, Istio, S3, EBS
Responsibilities
Implement and manage cloud-native systems; Operate and enhance Kubernetes clusters and service meshes; Design and maintain multi-tenant SaaS infrastructure; Define and maintain SLOs, SLAs, and error budgets; Develop infrastructure-as-code; Build internal platform tools and automation; Monitor infrastructure and applications; Participate in on-call rotation and act as Incident Commander; Drive incident response processes and reduce MTTD/MTTR; Diagnose and resolve complex issues; Work with software engineers to embed reliability principles; Automate runbooks and alerting; Support automated testing and rollback strategies; Contribute to security best practices and cost optimization.
Seniority
Senior, hands-on IC
