Housekeeping Manager - Pullman Phuket Panwa Beach Resort
Core
Lead housekeeping operations to ensure guest rooms, public areas, and back-of-house areas meet high standards of cleanliness, presentation, comfort, and safety.
Role type
Senior Housekeeping Manager
Builds
Clean and well-maintained guest rooms, public spaces, and back-of-house areas for a 5-star resort
Domain
Hospitality / Hotel Management
Deliverable
physical/clinical work
Required skills
Housekeeping operations management, team leadership and training, budget and payroll control, inventory management, quality inspection, safety and hygiene compliance, stakeholder coordination
Preferred skills
LQA or comparable quality standards experience
Technologies
Hotel management systems
Responsibilities
Manage daily housekeeping operations, manpower, and room priorities; Conduct regular room and public-area inspections; Handle guest concerns and service recovery; Coordinate with Front Office, Engineering, and Laundry departments; Control departmental budget and operating expenses; Monitor guest feedback and performance indicators
Seniority
Senior, hands-on IC