Assistant-gérant, Région de Montréal
Core
Supervise branch operations, team management, and customer service quality for a retail bookstore chain.
Role type
Assistant Store Manager
Builds
Retail store operations and customer experiences
Domain
Retail (Books, Culture, Media)
Deliverable
product features
Required skills
Team supervision, recruitment, scheduling, sales target achievement, inventory management, customer service standards, product knowledge, office software proficiency
Responsibilities
Supervise HR functions including recruitment, onboarding, training, scheduling, and performance evaluation; Distribute and track tasks to ensure execution; Maintain customer service quality and company standards; Oversee product display and aisle organization; Generate ideas to drive sales and stay updated on market trends.