Assistant Store Manager - Heartland Town Centre
Core
Support daily store operations, lead and develop a retail team, and deliver exceptional customer experiences in a fashion environment.
Role type
Assistant Store Manager (Retail)
Builds
Physical retail store operations and customer service
Domain
Fashion retail
Deliverable
product features
Required skills
Team leadership and coaching, Customer experience management, KPI monitoring and performance analysis, Hiring and training, Inventory and compliance management, Visual merchandising, Problem-solving, Scheduling, POS and ERP systems proficiency, Fashion trend knowledge
Preferred skills
Ability to work evenings, weekends, and holidays, Physical stamina for standing and lifting
Responsibilities
Inspire and develop a high-performing team, Deliver outstanding customer experiences, Monitor KPIs and recommend actions to support store goals, Participate in hiring, onboarding, and training, Manage inventory and compliance, Maintain appealing visual displays, Solve dynamic operational challenges, Plan floor coverage and delegate tasks
Seniority
Mid-level, hands-on IC