Quality Assurance Lead
Core
Lead global test teams and guide QA operations for Web, Mobile, and Member Experiences to ensure reliable uptime and quality for critical quote and enrollment journeys.
Role type
Senior IC Quality Assurance Lead
Builds
Production software features and services for pet insurance members
Domain
Healthcare / Insurance / SaaS
Required skills
Test planning, execution, and defect management, Software Test Lifecycle (STLC) leadership, Performance management, Mentorship and coaching, CI/CD pipeline management, Test automation strategy
Preferred skills
Azure DevOps, Test automation tools (Selenium, Appium, Playwright), SQL, Postman, Jira, SharePoint, BrowserStack, AI in testing
Technologies
Azure DevOps, Selenium, Appium, Playwright, SQL, Postman, Jira, SharePoint, BrowserStack
Responsibilities
Lead global test teams through sprints ensuring appropriate test coverage, Oversee development of test plans and designs spanning multiple sprints, Monitor quality and react to incidents for critical quote and enrollment journeys, Define testing objectives and timelines with product and project managers, Manage end-to-end testing including functional, integration, regression, performance, and compatibility testing, Coordinate user-acceptance testing activities with business partners, Evaluate and drive adoption of new testing tools and technologies like AI frameworks, Prepare and present test plans, progress reports, and quality metrics to senior management
Seniority
Senior, hands-on IC with leadership responsibilities
