Front Desk Coordinator
Core
First point of contact for clinical trial participants, sponsors, and visitors; manages front desk operations, administrative tasks, and participant onboarding logistics.
Role type
Front Desk Coordinator (Clinical Research)
Builds
Participant onboarding workflows, administrative support for clinical studies, and participant compensation distribution.
Domain
Clinical research / Healthcare
Required skills
Greeting and reception management, form preparation and data entry, phone call handling, inventory management, payment card assignment, regulatory document filing, Microsoft Office Suite proficiency
Preferred skills
Clinical research experience, healthcare background, patient recruitment/community outreach experience, knowledge of Clinical Conductor, QuickBase, IRB portals
Responsibilities
Greet participants, sponsors, and visitors; notify staff of arrivals; prepare and scan participant forms; answer and direct phone calls; place reminder calls/texts; receive and open shipments; maintain reception area cleanliness; monitor office supply inventory; manage participant referral program; assign payment cards for compensation; provide administrative support for regulatory documents.
Seniority
Entry-level to Junior, hands-on IC
