Consultant(e) Support PLM 3DEXPERIENCE (H/F)
Core
Provide functional support for the 3DEXPERIENCE PLM platform, ensuring system stability and user access management.
Role type
PLM Support Consultant
Builds
User support and access management for the 3DEXPERIENCE platform
Domain
Industrial Product Lifecycle Management (PLM)
Deliverable
client delivery
Required skills
PLM tools knowledge, 3DEXPERIENCE experience, IAM and role administration, incident analysis and resolution, IT system proficiency, documentation skills
Preferred skills
Business process understanding, digital tools interest
Responsibilities
Provide functional support to users, Identify and resolve 3DEXPERIENCE platform incidents, Manage user access and rights, Administer roles and permissions, Assist users in tool adoption, Track and process requests via ticketing system, Contribute to process and tool improvement, Write usage documentation and procedures
