Performance Advisor, Seaport
Core
Guide members through personalized consultations to connect them with fitness, wellness, and recovery services, driving adoption of Personal Training and other club offerings.
Role type
Senior IC member experience advisor (fitness & wellness)
Builds
Personalized member journeys integrating Personal Training, Pilates, Group Fitness, and Spa services
Domain
Luxury fitness & wellness
Deliverable
product features
Required skills
consultative sales, fitness assessments, relationship management, CRM proficiency, active listening
Preferred skills
Exercise Science degree, CPR/AED certification, experience in fitness industry
Technologies
CRM systems
Responsibilities
Conduct personalized welcome consultations and Equifit Assessments; present Personal Training as a foundational investment; partner with Personal Training Managers to align on lead flow and conversion; re-engage inactive members; maintain assessment room readiness and brand standards.
Seniority
Mid-level, hands-on IC