Customer Relations Officer (Easy Buying) - Part Time
Core
Resolve customer difficulties, particularly regarding product assembly and parts exchange, to ensure a positive shopping experience.
Role type
Customer Relations Officer (Retail)
Builds
Customer satisfaction and repeat business for IKEA stores
Domain
Retail / Home Furnishing
Deliverable
client delivery
Required skills
Product assembly knowledge, Parts exchange, Customer inquiry resolution, Issue escalation, Store safety compliance, IKEA Concept understanding, Manual usage
Preferred skills
Customer service experience, Fast-paced retail experience, Interpersonal skills, Team collaboration, Stress management, Computer literacy
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