Housekeeping supervisor
Core
Supervise housekeeping operations to maintain cleanliness standards, manage staff schedules, and ensure efficient room turnover for guests.
Role type
Housekeeping Supervisor
Builds
Clean guest rooms, public areas, and laundry operations for a resort hotel
Domain
Hospitality / Hotel Operations
Required skills
Team supervision, roster management, room allocation coordination, staff training and induction, inventory control, health and safety compliance, guest service, laundry operations knowledge, loss prevention procedures
Preferred skills
Experience in housekeeping environments, ability to delegate duties, knowledge of Accor brand standards
Technologies
Cleaning equipment, laundry machinery, timesheet systems, rostering software
Responsibilities
Check bedrooms, staff areas, and public areas for cleanliness standards; Review and approve daily timesheets; Coordinate daily room allocations and housekeeping duties; Support training and induction of housekeeping team members; Ensure security of guest rooms and keys; Manage laundry and linen operations; Liaise with Front Office and Maintenance regarding room readiness; Conduct team briefings and delegate shift responsibilities; Ensure housekeeping storerooms are adequately stocked.
Seniority
Mid-level, hands-on IC