Brokerage Post Entry Agent
Core
Execute post-entry activities for brokerage imports, ensuring compliance with customs regulations and supporting customer needs.
Role type
Import brokerage post-entry agent
Builds
Post-entry submissions, corrections, and refund requests for international trade clients
Domain
Logistics and international trade (customs brokerage)
Required skills
Customs regulations knowledge, import brokerage experience, customer service, Microsoft Office, 19 CFR/HTSUSA understanding, problem solving
Preferred skills
Customs Brokerage License, Certified Import Clearance Specialist, Post Entry Standard Processes knowledge, Bachelor's in Business Administration
Technologies
Post Entry Management Application, Microsoft Office
Responsibilities
Monitor post-entry metrics and complete mandatory trainings, process post-entry submissions and corrections (PSC, 520D, 3347), manage customer communications and inquiries, handle Customs rejections and refund requests, maintain electronic records and billing accuracy
Seniority
Mid-level, hands-on IC