Seasonal Guest Service Agent
Core
Front desk operations and guest service management at a luxury resort, handling check-ins, financial transactions, and guest communications.
Role type
Guest Service Agent (Front Desk)
Builds
Guest check-in/check-out processes, daily operational reports, and guest satisfaction experiences
Domain
Hospitality / Luxury Resort
Deliverable
product features
Required skills
Guest relations, financial transaction processing, multi-department communication, night audit execution, cash handling, regulatory compliance
Preferred skills
Tourism or Hotel Management degree, English proficiency, problem-solving, team collaboration
Technologies
Property Management Systems (PMS), email, telephone, text messaging
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