Lead Guest Services Team Member
Core
Lead a shift of cashiers to process merchandise and fuel transactions while ensuring quality service and compliance.
Role type
Lead Guest Services Team Member
Builds
Cash and fuel transactions, guest service experience
Domain
Retail and fueling at travel centers
Required skills
Cash handling, shift scheduling, conflict resolution, restricted merchandise compliance, guest complaint handling, team leadership, cleaning and stocking
Preferred skills
Suggested selling methods, modeling company behaviors
Responsibilities
Lead shift operations, process transactions, complete end-of-shift reports, handle guest complaints, determine break schedules, assist with facility maintenance
Seniority
Individual Contributor, Lead
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