IT Operations Administrator
Core
Provide comprehensive IT technical support for global infrastructure systems, ensuring environments are available, reliable, and secure.
Role type
IT Operations Administrator (2nd line support)
Builds
End-to-end IT services for users across the firm
Domain
IT Operations / Infrastructure Support
Required skills
Server administration, Systems administration, Troubleshooting, Incident management, Patch management, Data retention
Preferred skills
None stated
Technologies
Office 365, Azure, Hypervisors, Directory services, SaaS products
Responsibilities
Server administration at hypervisor and OS levels, Systems administration for technical services, Supporting Service Desk with account management, Troubleshooting technical issues, Data retention and backup monitoring, Daily service checks and incident resolution, Applying patches and upgrades during maintenance
Seniority
Individual Contributor, operational level