Housekeeping Runner
Core
Support housekeeping operations by delivering guest amenities, linens, and equipment while responding to service requests and maintaining storage areas.
Role type
Housekeeping Runner (Service Support)
Builds
Guest room readiness and operational supply chain for resort guests
Domain
Hospitality / Resort Operations
Deliverable
product features
Required skills
Physical labor (lifting up to 50 lbs), mobile device usage, time management, safety compliance, customer service
Preferred skills
Valid driver's license, ability to work flexible hours, teamwork
Technologies
HotSOS, MyWork, mobile devices
Responsibilities
Respond to service orders via HotSOS within SLAs (30/60 mins), deliver linens and amenities, maintain storage closets, transport equipment and keys, report damaged items, assist other departments
Seniority
Entry-level, hands-on IC
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