Children's 7-17 Supervisor - Buttermilk Ski & Snowboard School
Core
Lead and support a team of ski instructors (Pros) and indoor staff to ensure operational excellence and exceptional guest service at a ski school.
Role type
Mid-level operations supervisor (seasonal)
Builds
Daily ski school operations, lesson assignments, and guest experiences
Domain
Recreational sports / Ski & Snowboard instruction
Deliverable
physical/clinical work
Required skills
Team leadership, scheduling, guest service management, risk management, safety protocol adherence, performance management, sales support, end-of-season analysis
Preferred skills
Trainer status, PSIA/AASI Level 3 or higher, college degree
Technologies
Point of sale systems, scheduling software, Microsoft Office Suite
Responsibilities
Supervise and schedule a team of Pros; evaluate guest experiences and address concerns; maintain on-hill presence to observe performance; lead employee recognition and disciplinary actions; mentor Pros on instruction and certification; collaborate with other departments; assist with sales, reservations, and payroll; uphold risk management and safety protocols; conduct end-of-season analysis.
Seniority
Mid-level, hands-on IC