Customer Service Rep(03698) -29 Jackson Ave
Core
First point of contact for customers, handling order taking and providing exceptional customer service via phone.
Role type
Customer Service Representative (CSR)
Builds
Customer orders and support
Domain
Food service / Retail
Deliverable
product features
Required skills
Communication, multitasking, teamwork, stress management, phone etiquette, computer basics
Preferred skills
Computer experience, enthusiasm
Technologies
Computers, telephones, calculators, TDD equipment
Responsibilities
Answer store calls within the first ring, assist customers through the ordering process, perform in-store duties including pizza assembly and delivery support, follow store policies
Seniority
Entry-level, part-time
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