Sr. Staff Product Designer, Mobile Experience Strategy & Systems
Core
Define and advance a coherent, best-in-class mobile experience strategy and systems for ServiceNow's Adaptive and native iOS/Android platforms.
Role type
Senior individual-contributor product designer (mobile strategy & systems)
Builds
Reference experiences, reusable mobile patterns, design standards, and strategic roadmaps for enterprise mobile.
Domain
Enterprise SaaS / Mobile Product Design / Design Systems
Required skills
Systems thinking, mobile product strategy, interaction design leadership, design direction, cross-functional alignment, strategic planning, pattern recognition, quality assurance, stakeholder management, research synthesis
Preferred skills
Adaptive design expertise, native iOS/Android conventions, design system architecture, community building, data-driven decision making
Technologies
iOS, Android, Adaptive platforms, Design Systems
Responsibilities
Define enterprise mobile experience strategy and multi-year roadmap; Create reusable mobile experience patterns for common workflows; Raise quality standards for usability, accessibility, and visual craft; Bridge Adaptive and native experiences with continuity frameworks; Establish mobile design principles and decision frameworks; Enable teams through playbooks, coaching, and community of practice.
Seniority
Senior, hands-on IC with company-wide influence