Children's 7-17 Supervisor - Buttermilk Ski & Snowboard School
Core
Lead and support a team of ski and snowboard instructors (Pros) and indoor staff to ensure operational excellence and exceptional guest service at a ski school.
Role type
Seasonal team supervisor for ski/snowboard instruction
Builds
Daily ski school operations, guest experiences, and instructor development programs
Domain
Recreational sports / Ski & Snowboard instruction
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Team leadership, scheduling, guest service management, performance evaluation, risk management, safety protocol enforcement, sales support, end-of-season analysis, mentoring
Preferred skills
Trainer status, advanced teaching methodology knowledge
Technologies
Point of sale systems, scheduling software, Microsoft Office Suite
Responsibilities
Organize and prioritize operational requirements based on SOPs; Supervise, schedule, and staff a team of Pros; Evaluate guest experiences and address concerns; Maintain an active on-hill presence observing performance; Lead employee recognition and disciplinary actions; Mentor Pros on certification and training pathways; Collaborate with other departments for seamless operations; Support sales, reservations, and payroll; Uphold risk management and safety protocols; Conduct end-of-season analysis.
Seniority
Mid-level supervisor, hands-on operational leadership