Network Security Operations Center Operations Supervisor
Core
Supervise 24/7 cybersecurity operations, ensuring staffing coverage, managing KPIs, and leading a team of analysts to maintain security integrity.
Role type
Senior IC Network Security Operations Center Supervisor
Builds
Continuous monitoring and incident response capabilities for essential operations
Domain
Cybersecurity / Network Security
Required skills
Team leadership, shift management, KPI tracking, incident response coordination, stakeholder communication, performance evaluation, compliance management, analytical problem-solving, prioritization under pressure
Preferred skills
SIEM tools experience (Splunk, ArcSight), cybersecurity frameworks knowledge (NIST, ISO 27001, MITRE ATT&CK), critical infrastructure systems familiarity
Technologies
Splunk, ArcSight, SIEM systems
Responsibilities
Ensure 24/7 staffing coverage and manage recruitment/onboarding; Develop and report on KPIs like incident response times and alert resolution rates; Create and manage shift schedules; Collaborate with cybersecurity and network engineering teams; Conduct performance evaluations and training; Maintain compliance with cybersecurity policies
Seniority
Senior, hands-on IC with team leadership