Assistant Manager - Optical
Core
Oversee daily operations of an optical retail store, drive sales and performance goals, and ensure high-quality customer service and same-day service delivery.
Role type
Assistant Manager, Optical Retail
Builds
Optical retail store operations, eyewear sales, and customer service experiences
Domain
Retail / Optical / Eye Care
Deliverable
product features
Required skills
Optical sales experience, supervising experience, store operations knowledge, financial report analysis, team leadership, customer service management, visual merchandising, staffing management, doctor liaison, problem-solving
Preferred skills
Proficient computer skills, ability to analyze and solve problems of varied scope
Responsibilities
Drive and achieve profit, sales, and performance goals; monitor sales results against budget; ensure associates maintain high customer service levels; manage same-day service production; supervise and motivate Opticians and Sales Associates; assist with staffing balance and recruiting; serve as liaison between doctors and store personnel; manage store promotions and visual merchandising.
Seniority
Mid-level, hands-on IC