Associate Director of Site Operations, Care Campus
Core
Senior operational leader ensuring day-to-day readiness, coordination, and safety of a residential Care Campus for participants.
Role type
Senior IC Associate Director of Site Operations
Builds
Safe, reliable, participant-centered residential services
Domain
Social services / Residential care / Homeless services
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Operational leadership, workforce management, emergency response, incident management, facilities coordination, vendor management, trauma-informed practices, compliance monitoring, system design, escalation pathway establishment
Preferred skills
Experience in high-volume 24/7 residential or healthcare environments, managing large frontline teams, safety operations, hygiene services management
Technologies
HR technology platforms, computer systems
Responsibilities
Lead day-to-day coordination of campus operations and maintain visibility into staffing and safety; Provide direct supervision and performance management to operational managers; Oversee Safety and Hygiene Services including incident response and de-escalation; Monitor operational indicators and drive continuous improvement; Coordinate with Facilities and third-party security on infrastructure and emergency procedures; Ensure continuity of operations during staffing shortages or emergencies
Seniority
Senior, hands-on IC
