Sr. Manager, Product Design, IT Asset Management
Core
Lead a product design team to create AI and mobile-driven experiences for IT Asset Management and Technology Workflows, ensuring a unified user experience across the ServiceNow ecosystem.
Role type
Senior Manager, Product Design (Team Lead)
Builds
AI-powered product experiences and mobile workflows for enterprise IT operations
Domain
Enterprise Software / IT Asset Management / AI
Deliverable
production ML models | product features
Required skills
Product design leadership, UX/UI design, AI integration strategy, user research, task analysis, prototyping, design systems, agile methodology
Preferred skills
Experience managing design teams, enterprise product design in IT/Security/HR, AI workflow automation, competitive analysis
Technologies
AI, Machine Learning, Mobile technology, ServiceNow platform
Responsibilities
Oversee a portfolio of products in Technology Workflows, mentor and manage subordinates, collaborate with Product and Engineering on roadmaps, conduct user needs assessment and usability testing, develop high-level task flows and storyboards, lead team iteration on navigation maps and state-transition diagrams, oversee detailed mockups and prototypes
Seniority
Senior, hands-on IC with management responsibilities