H&M Responsable de département (Assistant.e gérant.e)
Core
Support revenue and profit goals by managing departmental sales plans, visual merchandising, and team performance in a retail store.
Role type
Senior retail department manager (Assistant Store Manager)
Builds
Retail store operations and customer experience
Domain
Retail fashion
Deliverable
product features
Required skills
Sales analysis, visual merchandising, team leadership, performance management, inventory control, loss prevention, operational execution
Preferred skills
Customer service passion, adaptability, attention to detail, ability to lift 20 lbs, physical stamina
Technologies
Basic computer navigation and data entry
Responsibilities
Analyze and track KPIs for revenue and profit; plan visual merchandising and staffing; manage team recruitment, training, and succession planning; execute operational routines including receiving, pricing, and stock movement; ensure safety and compliance standards; provide store leadership in the manager's absence.
Seniority
Senior, hands-on IC