ALTERNANCE - Assistant Gestionnaire Après-Vente - F/H
Core
Manage after-sales claims, coordinate property intervention teams, and handle administrative follow-up for real estate warranty dossiers.
Role type
Assistant After-Sales Manager (Administrative & Claims)
Builds
Warranty claim resolutions, scheduled property interventions, and client documentation for real estate projects.
Domain
Real Estate / Property Management
Deliverable
client delivery
Required skills
claims analysis, warranty validation, vendor coordination, administrative follow-up, correspondence drafting, appointment scheduling
Preferred skills
autonomy, organization, curiosity, team collaboration
Technologies
claim tracking tools, order of service systems
Responsibilities
Receive and process client claims, analyze requests against applicable warranties, validate coverage with the After-Sales Manager, draft client communications, schedule on-site visits, manage warranty reserve files, issue service orders to contractors, plan and follow up on interventions, chase substitute contractors, and maintain administrative archives.
Seniority
Junior, entry-level professional