Research Associate – International Voice Calling
Core
Recruit market research participants via phone and cold calling, manage panel member engagement, and provide customer support for M360 Research projects.
Role type
Market Research Recruiter and Panel Support Associate
Builds
Quantitative and qualitative market research studies for healthcare professionals
Domain
Healthcare market research
Deliverable
client delivery
Required skills
cold calling, phone screening, data quality checks, multi-system troubleshooting, compliance with ISO standards, night shift availability
Preferred skills
US process experience, international call center experience, analytical thinking, strategic thinking
Technologies
M360 Research systems, multi-system platforms
Responsibilities
Recruit respondents via phone and cold calling, complete phone screening for interviews, manage panel member onboarding and reactivation, resolve participant enquiries and complaints, verify panelist data, achieve daily call targets, provide feedback on project feasibility
Seniority
Entry-level to Junior, hands-on IC
