Sr. Manager, Business Operations
Core
Drive operational excellence and process innovation for global film and TV distribution across digital and disc formats.
Role type
Senior Manager, Business Operations (Transformation & Systems Management)
Builds
Scalable operational systems, optimized workflows, and integrated distribution platforms for Universal Pictures Home Entertainment.
Domain
Home Entertainment / Media Distribution / Digital Supply Chain
Deliverable
Product features (operational systems & workflows)
Required skills
Project management, cross-functional collaboration, systems analysis, KPI establishment, vendor management, change management, root-cause analysis, stakeholder communication
Preferred skills
MBA, Lean/Six Sigma, Agile, PMP, digital supply chain workflows
Technologies
Operational systems, digital supply chain platforms
Responsibilities
Partner with business and technology leaders to align systems and operational priorities; Lead end-to-end project management for cross-functional transformation initiatives; Manage assigned operational systems and enhancements across the technology roadmap; Support vendor engagement including SOW execution and performance oversight; Establish KPIs and documentation to monitor performance and drive continuous improvement; Mentor junior team members or contractors on project execution and system knowledge.
Seniority
Senior Manager, hands-on leadership