Children's 7-17 Coordinator - Buttermilk Ski & Snowboard School
Core
Lead and support a team of ski instructors (Pros) and indoor staff to deliver exceptional guest service and operational excellence for children's ski and snowboard programs.
Role type
Seasonal team supervisor / operations lead for ski school
Builds
Daily ski school operations, guest experiences, and instructor development programs
Domain
Winter sports / ski resort operations
Deliverable
product features
Required skills
Team leadership, scheduling, guest service management, risk management, safety protocol enforcement, performance management, sales support, end-of-season analysis
Preferred skills
Trainer status, PSIA/AASI Level 3 or higher, college degree
Technologies
Point of sale systems, scheduling software, Microsoft Office Suite
Responsibilities
Supervise and schedule a team of Pros to meet daily operational needs; evaluate guest experiences and address concerns; maintain an active on-hill presence to observe performance; lead employee recognition and disciplinary actions; mentor Pros on instruction and certification; collaborate with other departments; assist with sales, reservations, and payroll; uphold risk management and safety protocols; conduct end-of-season analysis.
Seniority
Mid-level supervisor, hands-on operational lead