Housekeeping Manager
Core
Lead housekeeping operations and staff to ensure cleanliness, sanitation, and guest satisfaction across hotel rooms and public areas.
Role type
Housekeeping Manager (IC)
Builds
Clean guest rooms, public areas, and service zones for hotel guests
Domain
Hospitality / Hotel Operations
Deliverable
physical/clinical work
Required skills
Staff training and leadership, scheduling and payroll management, guest relations and complaint resolution, health and safety compliance, inventory and supply management, performance review and coaching
Preferred skills
Second language fluency (Spanish), knowledge of cleaning techniques and chemical handling, property management system proficiency
Technologies
Opera, Microsoft Office
Responsibilities
Train and lead housekeeping team, monitor and audit cleanliness standards, resolve guest complaints, manage staff scheduling and attendance, coordinate maintenance work orders, conduct performance reviews, ensure health and safety compliance
Seniority
Mid-level management, hands-on operational oversight