Housekeeping Supervisor
Core
Ensures impeccable cleanliness, maintenance, and presentation of guest rooms and public spaces while coordinating with Spa & Thalasso operations.
Role type
Housekeeping Supervisor
Builds
Clean guest rooms, public areas, and spa facilities for Sofitel/LQA standards
Domain
Luxury hospitality / Housekeeping management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Team leadership, staff training, inventory management, cost control, quality audit interpretation, cross-department coordination, maintenance request tracking, stock management, VIP priority handling
Preferred skills
Housekeeping management training, 4-5 star hotel experience, OPERA PMS knowledge, Microsoft Office basics
Technologies
OPERA PMS, Microsoft Office
Responsibilities
Supervise daily room and public area cleanliness, inspect and report discrepancies to General Manager, assign cleaning tasks based on occupancy and VIP priorities, train and motivate housekeeping staff, manage cleaning supplies and linens for cost efficiency, coordinate room status with Reception, liaise with Spa for specific linens and maintenance, conduct periodic inventories, contribute to quality score audits, manage found items, and temporarily replace the Housekeeping Manager
Seniority
Mid-level supervisor