Front Desk Associates, King West
Core
Greet members and guests, manage front desk operations, and provide customer service at a fitness club.
Role type
Front Desk Associate
Builds
Member check-in/out, account updates, and general front-of-house support
Domain
Fitness & Wellness
Deliverable
product features
Required skills
Customer service, phone etiquette, membership ID scanning, account management, shift flexibility
Preferred skills
Creativity, enthusiasm, ability to tour members
Technologies
Membership ID scanners, phone systems
Responsibilities
Professionally greet members and guests, scan membership IDs, answer phones, respond to member questions and concerns, update member accounts, maintain a clean work area, work opening/closing/mid-day shifts, tour members, aid other departments
Seniority
Entry-level, individual contributor
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