Rehabilitation & Recoveries Officer, Personal & Private Banking
Core
Manage and control the rectification and clearances of accounts flowing into arrears, limiting ageing between 0-29 days, and preventing maturation into NPL status.
Role type
Senior IC credit rehabilitation and recoveries officer
Builds
Arrear account rectification strategies and recovery plans
Domain
Banking / Credit Risk Management
Required skills
Arrears management, Collection process leadership, Risk control mechanisms, Regulatory compliance, Stakeholder management, Financial principles
Preferred skills
Credit department experience, Legal collections, Corporate banking knowledge, Accounting knowledge
Technologies
None stated
Responsibilities
Manage and control rectification of accounts flowing into arrears, Limit ageing of accounts between 0-29 days, Manage ongoing deliverables for customer visits and recovery strategies, Provide weekly feedback to management on arrear account rectification, Identify and manage business risk from customer and bank perspectives, Ensure compliance with financial services regulations and Code of Banking Practice
Seniority
Mid-level, hands-on IC