Housekeeping Supervisor
Core
Directs and controls subordinate Attendants to ensure day-to-day operational matters are handled on time and guest expectations are met.
Role type
Housekeeping Supervisor
Builds
Clean guest rooms, maintain housekeeping pantries, manage mini-bar operations, and oversee turndown services.
Domain
Hospitality / Hotel Operations
Deliverable
product features
Required skills
Staff scheduling and assignment, room inspection and quality control, inventory management, chemical handling, guest complaint resolution, employee coaching and discipline, administrative reporting, loss prevention oversight.
Preferred skills
Physical stamina for lifting up to 75 lbs, knowledge of health and safety/fire procedures, ability to interact professionally with guests.
Responsibilities
Assign cleaning rooms per schedule, check completed rooms, report engineering failures, oversee pantry and mini-bar stock, manage cleaning chemicals, handle guest requests and complaints, coach and develop subordinate employees, execute departmental administration.
Seniority
Mid-level supervisory role