Director, Content & Publishing Operations
Core
Lead global content operations, overseeing a centralized team of content production professionals (editing, design, translation, platform usability, multimedia) to produce and publish research content while evolving tools, systems, and processes.
Role type
Director, Content & Publishing Operations
Builds
Global content production workflows, research content syndication and consulting deliverables, and operational infrastructure for content delivery.
Domain
B2B Technology / Research Content / Publishing Operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure
Required skills
Strategic leadership, operational excellence, risk management, continuous improvement, stakeholder management, project management, vendor management, budget development, organization design
Preferred skills
Experience with modern content management systems, analytics tools, AI solutions, ICT industry intelligence, quantitative analysis
Technologies
Content management systems, analytics tools, AI solutions
Responsibilities
Set strategic direction and operating objectives for the global function; define and evolve the strategic operating model and organizational design; own operational risk management; oversee operational transformation initiatives; partner with senior stakeholders across Research, Consulting, Technology, Finance, and Operations; establish operational governance and performance frameworks; provide leadership to managers and team leads; support on-time delivery of high-quality research projects.
Seniority
Director, strategic & operational leadership
