Retail Manager
Core
Oversees complex retail operations for an Eataly store, managing profitability, merchandising, and team leadership across SAFO, Wine, Retail, and Guest Relations departments.
Role type
Senior retail operations manager
Builds
High-volume artisanal Italian food and beverage marketplace retail experience
Domain
Retail / Grocery / Food & Beverage
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work -> product features (merchandising, pricing, promotions)
Required skills
Financial analysis, team leadership, merchandising strategy, operational management, hiring and training, incident resolution, Microsoft Office proficiency
Preferred skills
Experience with Italian products and wine
Technologies
Microsoft Office, slicer, pasta machine, cash register
Responsibilities
Direct retail operations to maximize profitability, develop departmental goals and lead Leads, analyze financial data for pricing and promotions, manage merchandise roll-outs and phase-outs, prepare weekly updates for senior leadership, assist with employee lifecycle management, resolve employee and guest incidents
Seniority
Senior, hands-on operational leader