H&M Responsable de département (Assistant.e gérant.e)
Core
Support revenue and profit goals for the department by creating plans to deliver the best customer experience, manage team development, and ensure operational excellence.
Role type
Department Manager (Assistant Store Manager)
Builds
Retail department operations and customer experience
Domain
Retail / Fashion
Deliverable
product features
Required skills
Revenue analysis, team management, visual merchandising, inventory management, loss prevention, performance coaching, scheduling, physical labor
Preferred skills
Leadership, succession planning, conflict resolution
Technologies
Basic computer skills
Responsibilities
Analyze and track KPIs for revenue and profit, manage team recruitment and training, ensure store standards and safety compliance, execute operational routines including stock handling and pricing, provide customer service leadership, and step in as full store manager when needed.
Seniority
Mid-level, hands-on IC