Visual Keyholder - Oakland Mall
Core
Drive sales and implement visual identity to create an inspiring customer experience in a fast-paced fashion retail environment.
Role type
Visual Keyholder (Store Operations & Visual Merchandising)
Builds
Sales floor displays, window presentations, and in-store visual stories aligned with brand guidelines.
Domain
Retail / Fashion
Deliverable
product features
Required skills
Garment presentation, floor move execution, customer service, visual training, KPI tracking, store opening/closing routines, ladder climbing, tool usage (iron/steamer), physical lifting
Preferred skills
Previous keyholder experience, fashion trend knowledge, creative mindset
Technologies
Commercial Handbook, Customer Audit Tool, timekeeping systems
Responsibilities
Set garment presentation on sales floor and windows, execute floor moves, coach store team on visual standards, manage store opening/closing routines, maintain visual props and windows, track store KPIs, ensure compliance with local legislation and safety standards
Seniority
Entry-level to Junior, hands-on IC