BO Performance Excellence & Quality Associate
Core
Execute standardized back-office processes and transactions to deliver high-quality, timely data acquisition services to internal stakeholders.
Role type
Associate, back-office operations
Builds
Standardized data acquisition outputs and operational reports
Domain
Consumer intelligence / Retail analytics / Data operations
Deliverable
product features
Required skills
Process execution, data accuracy, SLA/KPI management, stakeholder communication, compliance adherence, continuous improvement, Microsoft Office proficiency
Preferred skills
Multi-country operations experience, multicultural environment experience, business administration background
Technologies
Microsoft Office
Responsibilities
Execute back-office processes per SOPs, maintain accurate records and documentation, serve as operational point of contact for teams and vendors, identify process deviations for improvement, support rollout of new tools and workflows
Seniority
Mid-level, hands-on IC